633 Reviews Found
Confirmed Service Customer
From the minute I called in they were on it and had a tech help to get my car in safely. Had a shuttle waiting to get me to work on time. Explained and worked out a plan, had the estimate and repairs done same day. They made a stressful day stress free.
Moira B.
NEENAH
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Confirmed Service Customer
The girl at the service counter wasn’t very personable but the rest of the crew was awesome.
William B.
OSHKOSH
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Confirmed Sales Customer
The entire process of buying a new vehicle was so simple. Everyone was so nice and patient. I was kind of in a time crunch and you made it all work out. Truly an excellent experience!
Gina N.
APPLETON
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Confirmed Sales Customer
The entire Staff was very helpful, especially Thomas. He has gone above and beyond my expectations of customer service. The whole experience was very pleasant and relaxing. Great addition to your Company. I am happy I came back to Bergstroms for my auto purchase. Keep up the great work.
Tammi K.
APPLETON
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Confirmed Service Customer
You're the best around, nothing's gonna ever keep you down!
Emily W.
Appleton
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Confirmed Service Customer
Welcoming right when I pulled up and my vehicle taken care of quick.
Michael C.
WEYAUWEGA
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Confirmed Service Customer
I sent my technician in to have his van looked at for an issue. They performed an alignment without prior approval. When informed of what was needed for the repair they told us it was too late and the alignment work was already performed. After the primary concern repair was completed, they sent emails and texts to get paid, but we were never sent a copy of the completed work order. We had to request the copy once my technician was onsite. Overall we the work completed was acceptable but the level of customer service was extremely poor. As our company is in the service industry, we have some experience with the subject. Our customers would not accept this lack of communication and approval. They would refuse to pay for the services and we would no longer be there vendor. Avery McGuire Field Service Manager Crown Lift Trucks 920-605-0118 avery.mcguire@crown.com
Crown C.
WAUKESHA
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Confirmed Service Customer
not only did they take care of oil change, tire rotation, but a recall needed to have the front camera programed. all taken care of in less than 2 hours.
Chris K.
Winneconne
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Confirmed Service Customer
Mark Bogan was great. My car was serviced in less than his estimated time. He was very professional.
Carolyn P.
Neenah
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Confirmed Service Customer
It would have nice to have the seat and steering settings reinstalled
Randolph M.
Neenah
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Confirmed Service Customer
Everyone was very kind, friendly, and helpful! I feel as though I get the best of care at this location.
Lisa B.
APPLETON
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Confirmed Service Customer
Came in for a oil change and tire rotation sense my tires were wearing the same instead of just doing it they recommend that I didn't so I saved money witch I appreciated it
Gary B.
Neenah