Nice job balancing customer interaction. I liked mostly on-line communications via text, but service advisor also called to follow-up, made sure I was informed of all that was done and vehicle ready to be picked up. The videos of the inspection are great.
We have purchased exclusively from Bergstrom since 1986. We have never been disappointed with a vehicle purchase or their service department, which exclusively serviced our vehicles until our move out of state two years ago. We still travel from two states away to purchase our vehicles from Bergstrom.
Service managers I dealt with were very good and helpful. Unfortunately the cost of an oil change was $234! I can buy 10 quarts of the correct oil and an ac delco filter for less than $100. The price is unreasona
Yes My first new vehicle purchase was an extraordinary experience. Starting with my salesman Bailey Headington who showed me how all the features worked. I also texted him questions about features after the sale and he was quick to respond in answering me. I couldn't be happier after my first few days with my 2022 Silverado.
Thank you for choosing Bergstrom Chevrolet Buick of Neenah as your Chevrolet and Buick dealership in NEENAH, WI. The entire Bergstrom team is driven by Guest Experience. We appreciate your review and we encourage you to read our Guests reviews. If you have questions, concerns, or would like to talk to a Bergstrom Team Member, please contact us or call (866) 579-8366.