Customer Reviews

The service team did a great job, really happy with their wirk

Everyone is very friendly and professionally at doing their job to make the customer very happy! Job well done everyone at Bergstrom of Neenah!

After the recall work was completed; I had to go back into service department to get the PC reset on the brake pads... then it I had redo my Bluetooth access because that was wiped out as well. After I was told everything was completed... good thing I checked because the tech surely didn't.

This experience was fine, however I have other experiences that have been quite awful so I do not plan to use this dealership in the future. This scenario was more about the need.

GREAT CREW

Emily is my new service coordinator and did a good job of expediting the replacement of our ���starter,��� which was close to not working after 205,000 miles on our Chevy Traverse! Thanks for prompt service. Steve

Great friendly & fast service with Mark Bogan.

Tom Brown excellent service; took care of us well. Also Fast financing with TJ with a low interest rate.

First time working with Mark Vande Hei as my service advisor...a very positive experience!

ABSOLUTELY AMAZING! JASON, RICH AND SHANE FOUND THE PERFECT BUICK ENCORE FOR MY WIFE, WITH EXACTLY THE RIGHT OPTIONS AND COLOR WE WANTED. WE WENT FROM LOOKING FOR THE RIGHT CAR TO HAVING IT IN THREE DAYS!

All people I encountered, truly seemed to care. Had a very Nice, friendly salesman. When I had questions they went out of their way to answer them so I understood.

Very helpful and friendly service team.

Quick service. Vehicle was repaired faster than I expected.

Courteous and very efficient service!

Service was fast, convenient and priced right.

Very nice employees. I have not driven my vehicle enough to know whether or not the problem is fixed.

My visit was fast and seemed to be thorough.

Emily was great to work with. I had a recall part to put in.it was completed in a timely manner.

They were quick to assess the problem and fixed it in a timely fashion.

Having after effects from service. I have been in contact with Whitney and have an appointment to see what���s going on. All issues were not there when I brought vehicle in for repairs.