882 Reviews Found
Confirmed Service Customer
There was nobody ahead of me online and it still took about an hour to complete my oil change and change out both filters. The lady working the front desk wasn’t as friendly as people I’ve had in the past, but she was OK. Prices keep going up to the point where I am going to start looking into less expensive places for oil changes, or having my husband do it. The labor for changing out the air filters seemed a little ridiculous.
Amy V.
Freedom

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Confirmed Service Customer
Mark Bogan always provides top-notch service and response!
Scott W.
NEENAH

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Confirmed Service Customer
Service experience was pleasant and professional.
Kevin H.
NEENAH

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Confirmed Service Customer
I am always overwhelmed with the hospitality extended to me whenever I bring my car in for service.
Paul K.
NEENAH

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Confirmed Service Customer
Receive car back with hood broken. Took it to another shop and they said it will cost $500 to fix. Not saying that it wouldn’t have broke the next time I pulled the hood release, but it still sucks to receive your vehicle back in worse shape than when you brought it in.
Tim J.
Neenah

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Confirmed Service Customer
The woman with long, dark hair who checked me out after an oil change was super helpful. Thanks for taking the time to be awesome! Greatly appreciated!
Willa F.
OSHKOSH

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Confirmed Service Customer
Part ordered and installed by You did not fit or work. They reordered the convertible part and now top does not work properly. Credit card was charged hopefully the new part will come soon and work properly and I will not be recharged.
Gary S.
WINNECONNE

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Confirmed Service Customer
Replaced my broken key fob. Second time one has broken. Design is not the best. Got me in quickly . Checked to be sure the part was available before scheduling my visit.
Mike S.
Menasha

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Confirmed Service Customer
The quick lube department definetly has some current issues. I made an appointment ahead of time for just a routine oil change which normally takes less than an hour and I dropped the car off 20 minutes ahead of time. I gave my contact number and asked that they contact me when the car was ready for pickup. After well over two hours not hearing from them I called but no one answered the phone. I called again about 15 minutes later and was told that the car was ready. I was told they tried to contact me but obviously it did not go thru! I have to say that Andrew did take $10 off my bill for the inconvenience but still it should not have taken so long!
George W.
NEENAH

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Business Response
Thank you so much for taking the time to provide us with your feedback! We sincerely value your business and look forward to your next visit! Take care & drive safe
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Confirmed Service Customer
Great coordination between customer service and mechanic
Terrence C.
Freedom

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Confirmed Service Customer
Always a very friendly and helpful staff. Everything is explained well and the service was completed in a shorter amount of time.
Daniel S.
FOND DU LAC

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Confirmed Service Customer
They were very busy on the day that I came in, but they communicated clearly about the wait time. They were open, honest, and friendly -which made me feel comfortable, and willing to wait patiently. They all did a great job!
Lisa B.
Pulaski

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Confirmed Service Customer
At first it seemed like everyone was to busy to help and I did not get a call back when I was told I would. I made two trips in person to get my car scheduled in fir repair.
Jon Z.
neenah
