Customer Reviews

Got my oil changed in 15 minutes

Salesman was very perfeshinal and very helpful with all my questions

Best Experience in a long time!

Evan was friendly, knowledgeable and great to work with while purchasing my vehicle!

Every thing went very well and every one was kind.

It was a pleasure dealing with Scott Spanbauer. He's a good man.

Your people were professional and courteous and completed my oil change in record time. I will definitely come back.

Only place I service my Silverado-excellent customer experience as always.

Everyone was friendly and got my oil change, tire rotation and car washed in less than 30 minutes

I was charged for a tire rotation and labor which did not happen. Spoke with service department two days after visit. She said she would credit back $16.75. Is there credit for labor, too. I would like my bill adjusted, accordingly.

Very friendly and fast. I was in and out in an hour when normally the other Bergstrom I have used your there alot longer with an appointment.

NA

Came in for oil change. I was reminded my tires were due to be rotated so I concented. I for got that my wiper blades were not cleaning windows very well, but had forgottenabout it that day. they had preformed a test and notified me so it was addressed that day. It saved me a trip back in

After a scheduling mix up, Kalifornia, our service advisor, corrected the error and was great!

Kalifornia is amazing! She always goes above and beyond to make sure I receive the best quality service possible when it comes to the care of my car because she knows how important it is to me to keep my car running in perfect condition especially because I drive it so often and travel many miles in short periods of time. She is always flexible and gets me in when I am in town since I live almost three hours away. She is super friendly, always thorough when explaining what is wrong with my car and with what needs to be done with my car, and she is always very helpful and never tries to oversell me on things my car does not need to have done. I trust Bergstrom in Neenah with all my car care and I trust my car in the care of Kalifornia. Thank you everyone!

good job

Friendly people and very efficient service.

Answered all my needs and questions.

sorry to see the car wash for scheduled oil changes go away.

Everyone was very nice and helpful. I like the idea that you offer coupons to help save some money on service. The only problem I had was with the video of service. Could not understand what the technician was saying. Not really sure if my car needs anything or not. I