Started off a little rocky when the first sales rep quit while trying to find me a deal. But I was contacted by a new sales rep. and he took great care of me. Placed me in a new vehicle that absorbed the negative equity in my old vehicle. Will definitely be returning when it's time to replace my truck.
The service was quick and professional. The service advisor explained services that I may be interested in based on the mileage of my vehicle well as all services during the typical life of my vehicle. They even washed my vehicle to complete my experience.
2 yr old $60,000 truck with 46,000 miles had a defective, cracked rim. Service Mgr said the best Bergstrom could do is replace it for $200. I have purchased multiple vehicles from Betgstrom in the past. To his credit the salesman took care of it with the service guy and I got the rim for no charge. Sales promised me a follow up call from a manager but it never came. Very disappointed with Chevrolet and in particular Betgstrom.