Customer Reviews

Utilizing your service as we purchased vehicle here.

Wish our son was still there we always get good compliments from friends still asking if he would go back.

Excellent customer service but feel labor cost is very high

The transaction was pretty seamless. Everything went smooth.

Professional caring salesman who knew his stuff and he as was so very helpful. Brandon did a great job. Loved the experience and love the new car

I'm happy with he service done on my car but I'm vary unhappy with the five sets of oily finger prints left on the hood. I hope the guy wiped off his hands before getting in my car.

I���d like to tell you about my previous visit I believe early June at Bergstrom GM in Appleton, I brought in a Toyota Highlander for a trans flush & oil change , I noticed a leak on my garage floor and asked Victoria if it could be looked at . Victoria told me it was a pinion seal and it would be three hours labor and parts I had it fixed got it home and it���s not a vehicle I use everyday and a few days go by and maybe 50 miles it was leaking again , brought it back it and Victoria said the technician needed a specific tool and didn���t feel comfortable doing it , then back tracked and said tool wasn���t needed but would have to take to Toyota specialist. After talking with Victoria and her exact words where ��� it wasn���t leaking when it left here��� really was up setting A pinion seal was not the case and feel that the labor that I payed for should have carried over , and explained this to Keith and told me he would cover diagnostic on the Highlander My question why wasn���t that done properly the first time and just threw money away for nothing, had I not needed a quick fix on my truck I would have not came back to bergstrom Thank you for your time Travis

I was treated with respect and am pleased with the service

Good people

Appointments are much appreciated! Too bad so many repairs are not included!

Emily and her team were great. She kept my car from start to finish when we realized I was going to have to file an insurance claim. She was helpful and patient with my questions. The loaner car was very much appreciated. Not sure how we could have functioned without it. We have bought and serviced our cars through Bergstrom for over 30 years and we are rarely disappointed.

Great service and kept me up to date on everything they did.

Very friendly.Gave me everything I ask for.Explained all the features to me.

Great, fast and friendly service!

It was a positive experience Scott Spanbauer send me an email with a list of vehicles, and knew exactly what I was looking for!

Jeff was great to work with and Lee came in on his day off to make sure we had a great experience. Amazing!

The technician was very helpful in making sure my vehicle got what it needed

Great Customer Service and well explained what went on with my vehicle.

Very professional staff. They did an excellent job.

Quick service and kept me informed on what needed to be done