My original purchase was a used truck which unbeknownst to me, had numerous issues. The truck was in the shop for five weeks and was unusable. Bergstrom worked with me. They purchased the truck back from me and sold me a new truck at a great price.
1 - Having the price fixed before we walked in the door really reduced the stress of buying a car. We knew what the price was as soon as we saw the car. We didn't have to go through the haggling process. 2 - Our salesperson, Vince, was rock steady all of the way through the process. We liked a car, but it sold before we made a decision. We found another, and Vince helped us put a deposit on it until we could decide. When we didn't like that one, but found another one we wanted, he moved our deposit over to lock it in. He made it as easy for us as he could. Keep an eye on Vince. I predict that he will do very well. 3 - All of the employees at Bergstrom are extremely courteous. 4 - The entire dealership is exceedingly clean. Of all of my car purchase experiences in my 58 years, this was the best.
Great experience. My Sales Advisor Brandon Ser Voss was very knowledgeable and listened to my questions. He was very professional and accommodating to my need to have my truck delivered to Madison for me to pick up. Brandon drove from Neenah to Madison and met me at 6 pm. I came away very satisfied and would definitely recommend Brandon to my friends and family.
Thank you for choosing Bergstrom Chevrolet Buick of Neenah as your Chevrolet and Buick dealership in Neenah, WI. The entire Bergstrom team is driven by Guest Experience. We appreciate your review and we encourage you to read our Guests reviews. If you have questions, concerns, or would like to talk to a Bergstrom Team Member, please contact us or call (866) 579-8366.