Andrea and Lee were VERY helpful and knowledgeable about the truck we wanted to buy. Even after they knew we were buying it they went above and beyond to make sure we knew how to use the features. Follow-up was excellent by both. Thank you,
I was very grateful that Dan Tibbets was able to get my car in for servicing especially since it was on very short notice. I needed to replace the brakes in my 2012 Enclave but it slipped my mind give the holidays and some health issues going on in my family. My wife and I are snow birds so I wanted the brakes replace before leaving. As I said earlier it had slipped my mind but Dan got me in and had the work done in what seemed like record time. Thank you!
Had repair done in Body shop. Vehical was not ready when intitally told it would be. Contacted the consultant 3 days before and he said it was on track. Called the day before at 3:30 pm to make sure it would be ready and did not answer my call until I called him at 10am the next morning only to find out it was not going to be ready,. I realize things happen but he should have contacted me the day before. As a customer if there was a chance that it would not have been ready he should have said that. I needed that vehical for a vacation and it was not ready. Was not at all satisfied with the communications on this. Although I was happy with the work the communcications sucked.
It was too cold to include a car wash, which I was counting on. It would have been nice if I would have been offered some alternatives. Come back the next day, coupon for a local car wash facility, ??? I don't recall ever missing out on the car wash.