Are my repairs under warranty?
Yes. Except as provided below, Bergstrom Automotive guarantees the work performed pursuant to the repair order so long as said vehicle shall remain under the present ownership.
This Warranty shall only apply if the defects occur under normal driving conditions and not where any vehicle has been subjected to accidents, negligence, abuse or misuse. Specifically excluded from this limited warranty is rust perforation and stone or gravel marks or chips resulting from operation conditions.
All claims against this Limited Warranty must be returned to Bergstrom Automotive for Limited Warranty coverage consideration.
- METALWORK: Bergstrom Automotive provides a Limited Warranty against defective workmanship to include welding and the application of materials utilized in making collision repairs against cracking, flaking, pitting or deterioration. Bergstrom Automotive will, at its sole option, repair and repaint any metalwork warranted hereby. Rust repairs carry a 30-day Limited Warranty
- PAINT, STRIPES AND DECALS: Bergstrom Automotive provides a Limited Warranty on painted-related priming and painted work against solvent blistering, peeling, hazing and excessive loss of pigmentation, and a Limited Warranty on the application and adhesion of decorative stripes and decals, excluding defects which are caused by extreme environmental conditions to which the vehicle may be exposed. Bergstrom Automotive will, at its sole option, re-pair, re-paint, re-stripe or re-decal the specific section or sections of the vehicle warranted hereby. Paint Limited Warranty is valid only when paint is applied over original factory finishes that are free of defect. Previously refinished panels are warranted for 12 months from the date of this certificate and are specifically excluded from this Limited Warranty
- MECHANICAL REPAIRS: Mechanical repairs performed by our service department are specifically excluded from this Limited Warranty
- PARTS: Parts or materials used are in accordance with the agreed upon estimate. Those parts or materials are subject to the guarantee of the supplier and are specifically excluded from this Limited Warranty. Bergstrom will assist you in handling any claim under the supplier¹s guarantee
- SUBLET: Items on the repair order such as, Sublet Work or Sublet Labor, are subject to the guarantee of those suppliers and excluded from coverage under this warranty.
Incidental costs, such as towing fees, car rental charges, travel expenses, or assemblies and components along with any consequential damages (such as damage to other assemblies and components resulting from a defective part or installation of such part installed or repaired during the repair) are specifically excluded from this Limited Warranty.
This Limited Warranty shall not be varied, supplemented, qualified or interpreted by any prior course of detailing.