Had an appointment at 5pm, 3rd time here since i lease through you guys. Showed up they told me to go down to the quick lube service center....? Why i have an appointment here, they said it would be faster, so i leave they tell me 45mins once i get there, so i go back and they say well it will be an hour so you should just go back down there. nope i have an appointment here ill stay. Not driving back and forth after you confirmed my appointment through text and email several times! Also wondering dont they fill window washer fuild, 2nd time my warning notification is still on in my car after i just paid for an oil change, not impressed at all! Not sure it pays to even come back, i can get that lack of service anywhere.
My family has been dealing with you since Kurt Horning. My dad was friends with him since grade school and then he had worked with Tom Brown Do I need to say anymore! Today I worked with Pierce I couldn’t have asked for a better salesman! He was kind funny and found exactly the right car for my family’s needs. He was great to work with.Kurt would be proud of him and I’m sure he is looking down and smiling! Todd has taught him well!
I had a mechanical issue with my 3500HD about 20 miles into a vacation trip. I called for help. Logan Knudsen and Mark VandeHei took very good care of me. They turned my truck around very quickly with warranty replacement parts and the truck was returned with a wash job.